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Personal Banking

At Sperry, the security of both your assets and information is a top priority.

We go above and beyond credit union industry best practices to protect your valuable personal information, as well as monitor your Sperry accounts for fraudulent activities. When you do your banking with us, you can rest assured that Sperry's online systems are closely monitored and constantly updated to protect against the newest threats. 

That being said, it is important to remember that the security of your personal information cannot be reliant upon on technology alone. When it comes to fraudulent activity and catching the fraudsters who engage in criminal acts, we all have the responsibility to protect ourselves! 

Some simple tips include:

  • Protecting your P.I.N. -  Always use your hand to shield your P.I.N. as you enter it.
    If the fraudsters do not have your P.I.N., they won't be able to use a clone of your debit card for P.I.N. based transactions.
  • When In Doubt, Give Sperry a ShoutIf something seems fishy or unusual, such as an email you've received asking for your Sperry online banking ID and password, don't hestitate to give us a call.  

Following these tips are a good start to ensuring that your accounts are kept secure. Unfortunately, there are scammers everywhere - so vigilance, and education, is key! The information that is provided on this page can help keep your sensitive financial information safe, so check back often.

 

Sperry Scam Alerts

March 2018:

New Tech Allows Fraudsters to Pose As Nassau/Suffolk Police Departments On Caller ID - But It's A Scam.

Scammers are using software that allows their scam calls to trick caller IDs into showing legitimate Nassau and Suffolk County police phone numbers.

As reported by Newsday, fraudsters identify themselves as police officers or lawyers, telling targets they need to send money as soon as possible to bail loved ones out of jail, or others claim to be representatives of the IRS or utilities demanding money to settle outstanding bills. The callers demand money or threaten to arrest the victim if they don't comply.

The scammers often demand payment in gift cards, a telltale sign that they are not legitimate cops or representatives of government agencies, Suffolk County Chief of Police Stuart said during a recent news conference on the issue.

Authorities were firm - don't be fooled. “I want to make one thing very clear: No member of the Suffolk County Police Department will ever call your house or business asking for money,” Cameron noted.

 

The Bad Guys Are Spreading Malware Through Popular Messaging Apps

The bad guys are at it again, using popular messaging apps to trick you into downloading malware. These scammers know you’re used to looking out for suspicious emails, so they’re hoping to catch you off guard in the messaging apps you often use.

The attack is simple: The bad guys send a malicious link in apps such as Skype and Facebook Messenger. If you click on this link, a complex attack begins and you’re left with a ransomware-infected machine.

Don’t fall for this messaging scam! If you receive a suspicious message from someone you don’t know, don’t open it!

Remember these tips to avoid malware attacks from messaging applications:

  • Never click on a link in a message unless you know the sender is legitimate.
  • Before clicking, always hover over links to see where they are taking you. If you’re unsure, don’t click!
  • At work, ask your IT team about the antivirus and endpoint protection tools they have in place. At home, be sure to establish a layer of defense on your personal devices.

Watch Out for Robocall Scams

The bad guys are automating robocall scams worldwide. Recently, there has been a rise in this type of fraud. They have a variety of attacks that you should watch out for. Here are a few examples:

  1. Bank account and credit card scams where the bad guy claims to be an official from your bank or card company
  2. Extortion scams where they request payment for a kidnapped friend or family member
  3. Callback Scams where you are tricked into calling back a very expensive international number

Remember the following to avoid robocall scams:

  • If you receive a call from a company urging you to complete a request, hang up and call back the company directly to investigate.
  • Scammers can spoof any number they’d like. Therefore, even if a call looks like its coming from a familiar source, it could be a scam.
  • Never provide personal information over the phone unless you’re the one who initiated the call.

Think Before You Pick Up!

 

Some additional resources, sourced from the NCUA and others:

  • Equal Housing Lender
  • NCUANCUA
  • Norton by Symantec